ETERNAL WORKS

Mission Statement
To be the best custom graphic, web development and motion production firm in Virginia. We will provide excellence in service and product with integrity to every client.

Guiding Principles
In times of constant change, organizations need core values. These core values are not an organizational chart or management structure. They define something more subtle and difficult to shape; corporate culture, a common agreement about beliefs, why the organization exists, and how its people behave. In successful companies, the culture is an internalized way of doing things, a deeply rooted understanding and agreement to move toward common, well-defined goals.

Integrity, Character, Excellence and Respect for others

• Recognize that exceptional quality begins with people. We give individuals the authority to use their capabilities to the fullest to satisfy our customers.
• Communicate frequently and with candor listening to each other regardless of level or position.
• Our environment supports and encourages personal growth and continuous learning.
• Do not tolerate poor performance by fellow team members or themselves.
• Strive for continuous improvement.
• Have enormous energy and the ability to energize and invigorate others.
• Have the self-confidence to empower others.
• We have fun everyday at work, taking our job seriously, but not ourselves.

• We build enduring relationships by understanding and anticipating our customers' needs and by serving them better each time than the time before.
• Have a customer focus with everything we do.
• Think and act with a sense of urgency, do it today not tomorrow.
• Strive for 100% referral 100% of the time.
• Design the highest level of quality product and accept nothing less than what we would want for our own business.

• We are honest and ethical in all our business dealing, starting with how we treat each other.
• We keep our promises and admit our mistakes. Our personal conduct ensures that Eternal Works' name is always worthy of trust.
• Have a passion for excellence and pride in work, and hate bureaucracy and all the nonsense that comes with it.
• Strive for Eternal Works to be the company of choice in all of its relationships.

• We believe that innovation is the engine that will keep us vital and growing.
• Our culture embraces creativity, seeks different perspectives, and risks pursuing new opportunities.
• Stimulate and relish change, we are not frightened or paralyzed by it and see change as an opportunity, not a threat.
• Expect out of the box solutions.
• Setting aggressive goals, understanding accountability, and meeting these commitments drive our success.