A Guide to Improving Your Business with Personalization in Marketing 

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Written by Ashlie Jones

With the increasing competition in the market, companies/businesses are trying hard to stand out from the crowd and engage customers. Whether you're a big brand looking for expansion ideas or you're a startup looking to establish your brand name in the market, it's a wise idea to choose personalized advertising strategies. When you choose the right strategies that align with your brand goals, you can engage and interact with your targeted customers. Before we move to the ways to incorporate marketing personalization, let's be on the same page and understand what it stands for. 

 

HubSpot Video

 

 

What is Personalization in Marketing?

Personalized marketing (also referred to as one-to-one marketing) is one of the best ways to offer personalized content to customers. By implementing the right marketing strategies, companies can engage prospective and potential customers with their business. In this strategy, companies deliver personalized content through analysis, data collection, and, most significantly, by using automation technology. 

 

Types of Personalization in Marketing

Personalized advertising or Personalization is a blend of unique marketing strategies with the use of technologies. If you're looking to include Personalization to improve the bottom line of your company, gain customers and attract new audiences, you need to grab some knowledge about the different types of Personalization in marketing available. This will help you to choose the one that suits your business needs as well as your business goals. 

 

Website

Customer expectations and interactions are changing with the advent of new technologies and marketing strategies. Website personalization is a unique way to improve customer experience when they come to your website. By optimizing your website according to the needs and preferences of your audience, you can improve their experience and close more customers. 

 

Email

This is another marketing tactic that can help you to create personalized emails and send them to your targeted audience. When you offer personalized content to your audience that matches their interest, you can easily grow your business. Many businesses are using email personalization methods to increase their brand exposure. 

 

Advertisement

Apart from email and website Personalization, you can choose personalized advertising methods to improve the experience of existing customers along with gaining new customers. These ads are relevant to the interests of your audience, which increases engagement and the likelihood of them making a purchase. 

 

Sales

By using the data from previous customer interactions with your brand, you can incorporate sales marketing. This will help your customers feel valued, give them the best possible shopping experience, and ultimately increase your business' revenue.

 

How to Personalize Your Marketing? 

If you're looking to add marketing personalization to improve your business, it's important to follow the right strategy. This will help you to get effective results without putting your money at stake. First of all, you need to have the right tool like HubSpot that can help you to automate marketing. This will help you to improve customer management and your marketing efforts too. Then you can start capturing the customer data and prepare the buyer persona, as well. Once you know the interest of your customers, you can create and implement the right strategy for your business needs. 

 

Advantages of Personalization

Marketing personalization offers plenty of benefits to small as well as large-sized businesses. Take a look! 

  • It helps to improve the customer experience, which, in turn, leads to transforming your visitors into potential customers. 
  • Personalization allows B2B businesses to engage customers with personalized content and boost their business sales. 
  • It's an effective way to retain customers without burning a hole in your pocket. 

Disadvantages of Personalization 

There is no denying that marketing personalization is an effective tool to grow a business, yet some businesses use it in the wrong manner, which leads to unsatisfactory results. 

  • Creating personalized data is time-consuming and involves a lot of manpower
  • If you overdo the Personalization, it will look creepy and be worthless 

If you wish to overcome these drawbacks, all you need to do is choose the right marketing tools and follow the right strategies. 

 

Examples of Personalization

Now that you've read about marketing personalization, it's time to check a few examples of Personalization. 

 

Web Examples

  • Apple Music offers personalized recommendations 
  • Airbnb uses web personalization to improve the choice of place for your next vacation

Email Examples

  • OpenTable helps customers to discover new restaurants as well as make online reservations based on previous reservation behavior 
  • Spotify produces emails with the user's interest in mind, based on previously played music

Ad Examples

  • Shutterfly improves the customer experience by offering relevant ads 
  • Coca-Cola ran a campaign people are still talking about that allowed you to personalize your Coke bottle
     

Sales Examples

  • Amazon is generating sales by giving customers relevant content that aligns with their interests, search history, and previous purchases

Banner Ad/CTA for the 1 page marketing plan

 

Improve Your Marketing Efforts with Marketing Personalization

Personalization can help you drive conversions, improve customer loyalty and boost engagement. By analyzing and adopting these unique ideas, you can improve your personalized marketing strategy to grow your business.